100%
capacity, post 9/11: Elite resort hotel
The challenge: The months after 9/11. Few airlines flying, resorts mostly empty.
The idea: A multimedia promotion that gave people a reason to come now.
The result: The suites were packed, even through an Arizona summer.
Related: Campaign Development
600%
above fundraising target: Wounded warrior hospital
The challenge: A fundraising target to hit, and a need to stand out from every other appeal.
The idea: We flipped the script and mailed out cash (worth $65 in today's value) to controlled prospects, asking them to return it 2X to 5X within a week.
The result: They did, and more: 600% above target.
Related: Direct Response Marketing
70%
opening response: National carrier airline
The challenge: Flying empty. Near bankrupt.
The idea: Our campaign first identified, then reached out to, three untapped markets.
The result: A 70% opening response. Flights overbooked.
Related: Marketing Strategy
650%
over projected ROI: IBM refurbs
The challenge: A warehouse of refurbished equipment, and no buyers who cared to watch the sales demos.
The idea: We said: if you do, we'll give you lots of... M&Ms.
The result: 650% over projected ROI. The warehouse almost emptied.
Related: Campaign Development
82%
national market share: Construction equipment (Mantel Brothers, South Africa)
The challenge: Mantel lost the franchise for the crane brand that had become the generic name for the category. Six competitors, two of them international giants, moved in.
The idea: We named the replacement the MANTEL ELEPHANT, painted it orange, and introduced it with a mystery mail sequence, a crushed peanut and a children's storybook that found its way inside prospects' homes. Intensive sales training followed.
The result: From zero to 82% of the South African market inside a single year. Read the full story.
Related: Brand Positioning
30%
business growth: Arizona state bank
The challenge: They wanted new customers.
The idea: Our research revealed that current clients knew nothing about the bank's other products, so we retargeted from external to internal.
The result: 30% business growth, from customers they already had.
Related: Marketing Audit